7Hours Product

Loyalty Card

A branded digital loyalty card that lives in your customers' phone wallet, rewarding them for coming back — with no plastic card to lose.

Make returning feel worthwhile

A Loyalty Card Customers Keep on Their Phone

The 7Hours Loyalty Card is a branded digital card for businesses that want to recognise repeat customers with points and rewards. Customers keep it in their Apple or Google phone wallet instead of carrying a plastic card, while the business defines how points are earned and which rewards are available. It is a practical option for Australian retail, beauty, hospitality and service businesses with an existing base of returning customers.

Your brand stays visible

The card uses your logo and colours, keeping the loyalty experience connected to the business customers already know.

Clear points and rewards

The earning rules and reward structure are agreed before launch so staff can explain the program and customers know what they are working towards.

No plastic card to carry

Customers can keep the card in a supported phone wallet, making it easier to find during a future visit.

Optional review follow-up

A review request can be considered as part of the broader customer journey, without presenting a positive review as a condition of the reward.

How it works

A Simple Path from Joining to Redeeming

1. Define

We agree how customers earn points, which rewards are available and any important program conditions.

2. Brand

The digital loyalty card is prepared with your business identity and the approved program details.

3. Join

Customers access the card through a link or QR code and add it to a supported phone wallet.

4. Reward

Customers build points through eligible purchases or visits and redeem the agreed rewards when qualified.

Who it is for

Flexible Enough for Different Repeat-Customer Models

Retail stores

Create a reason for regular shoppers to identify themselves and return, with a reward structure matched to qualifying purchases.

Beauty and wellness

Recognise customers who come back for services or products without asking them to keep track of another physical card.

Service businesses

Use an understandable points program where repeat appointments or purchases are already a natural part of the customer relationship.

Hospitality venues

Choose a flexible points model when the offer needs more options than a fixed coffee-style stamp card.

Common questions

Digital Loyalty Card FAQs

What is the difference between points and stamps?

A points model can support a broader reward structure. If you only need a fixed “buy nine, get one free” offer, the Coffee Stamp Card may be the clearer option.

Which phone wallets are supported?

The current product is presented for Apple Wallet and Google Wallet. Exact device compatibility and the customer sign-up flow are confirmed during setup.

Can we set our own rewards?

Yes. The points rules and rewards are configured for the agreed program. We recommend keeping them easy for customers to understand and realistic for staff to administer.

Does it replace our point-of-sale system?

That is not assumed. We first review how you currently process purchases and rewards. Any required integration must be verified before it is included in scope.